Our Responsibility

As an international company, we attach great importance to the quality and safety of our products and environmentally friendly processes.

In order to meet the legal and regulatory requirements, we adhere to a management system that governs quality, the environment and occupational safety.

We also have a duty to our employees. This is the only way we can offer secure jobs in a positive environment as an attractive company.

Quality Policy

Quality Policy

The aim of our corporate policy is ultimate customer satisfaction. We achieve this aim with the highest requirements for our product quality and the quality of our goods dispatch. We have therefore decided to meet the requirements of a management system in terms of quality and to adapt and continuously improve our processes. Our quality management system is certified according to the ISO standard 9.001:2015 and will be re-evaluated annually by independent auditors.

 

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Environmental Policy

Environmental Policy

MISUMI Europa sees environmental protection as a key management task. Our understanding of environmental protection is expressed through our environmental policy. We would like to help reduce environmental pollution and to conserve resources for future generations in our daily processes and procedures. We are committed to integrating our environmental guidelines in our daily procedures. We have an environmental management system that is certified according to the ISO standard 14.001:2015 and is evaluated annually by independent auditors for implementing the environmental policy and continuously improving.

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Certification for Authorised Economic Operators (AEO)

AEO

As an international trading company, we are committed to ensuring a transparent and lawful supply chain from the manufacturer to the consumer. This aim will be achieved with the status of authorised economic operator (AEO). MISUMI is especially reliable and trustworthy when it comes to customs clearance. This internationally recognised quality seal means you can place your trust in the reliable delivery times and lawfully imported products of a high quality.

 

Learn more about MISUMI’s Corporate Responsibility:

  • 1. Code of Conduct:

    The code of conduct applies to all subsidiaries and employees of MISUMI Group Inc.. Please click here to view the Code of Conduct of MISUMI Group.

  • 2. Social Responsibility:

    Diversity
    MISUMI Group is an international company with subsidiaries worldwide. MISUMI Group and its subsidiaries are committed to their social responsibility based on the Code of Conduct. MISUMI Europa GmbH fosters diversity and inclusion in the workplace. Employees of 26 different nationalities work for MISUMI Europa GmbH. They come from various cultures and bring a wide range of perspectives and competencies to the company, helping MISUMI to achieve a sustainable competitive advantage. They must thus be treated fairly and with dignity regardless of their position in the company, their gender, their origin, their religion, the color of their skin or sexual orientation.

    Health and Safety policy
    Health and safety are ingrained in the company’s organization. At regular intervals, Health and Safety information and trainings are provided to employees. Technical equipment, installations in buildings and at work stations conform to current safety standards. Moreover, new procedures and practices to minimize risk are evaluated regularly. Part of health and safety measures are e.g. emergency procedures, eye tests, fire prevention and procedure, first aid or explicit smoking areas.

    Personal Development and Education
    Committed employees are an essential resource of MISUMI. To ensure continued success, trainings and career development opportunities are provided.

  • 3. Social Commitment:

    Cultural Commitment of MISUMI Group Inc.
    MISUMI supports student projects and artistic initiatives. Click here for further information.

    Social Commitment of MISUMI Europa GmbH
    All employees of MISUMI Europa GmbH supported the construction project in Buhungiro in Kibaale district in Uganda, enabling the 1,400 inhabitants the access to clean drinking water. Here you can find out more about the project.

    The Wiesbaden Bärenherz foundation takes it upon itself to be there for people who have to experience this contentious situation. It uses 60% of the donations it receives to finance two children’s hospices and a long-term care facility for severely handicapped children and young people. More than 330 children and their families have found a place at Bärenherz in Wiesbaden since 2002. The employees have supported the foundation with a fundraising campaign. You can find the details here
  • 4. Climate and Environmental Responsibility:

    Green Procurement
    MISUMI has set up Green Procurement Guidelines e.g. to fulfill the requirements concerning environmental chemicals. Learn more.

    ISO Activities
    MISUMI Europa has established an environmental management system which is certified according to the European Standard ISO 14.001:2004 and is annually re-examined by independent auditors.

Here you can learn more about the Corporate Mission of MISUMI.

Important information: Products of third-party suppliers (non MISUMI products) with a lead time of 4 days or less can be cancelled within 2 hours after order placement. Please refer to our cancellation policy and T&C for further details.