Frequently asked questions (FAQ)

Here you will find the most frequently asked questions regarding the online shop, our online quote and order system or our products. If you will not receive the desired answer in this FAQ section please contact the MISUMI customer service.

Order and shipment

Customer data and account

Invoice and payment

Technical concerns

Service and support

Important information: Products of third-party suppliers (non MISUMI products) with a lead time of 4 days or less can be cancelled within 2 hours after order placement. Please refer to our cancellation policy and T&C for further details.