The page does not display or transition properly. What should I do?

  1. Q1The page does not display or transition properly. What should I do?

    A1

    Please check your browser settings, in the following order.
    Screen shots are taken from Microsoft Internet Explorer 11.


    1. Page reload

    Press and hold the [Ctrl] and [R] keys on the keyboard.

    * Contents you entered may disappear. Use temporary storage function or refrain from the contents.

     

    2. Clearing your cache

    (1) Click [Tools] → [Delete Browsing History]

    (2) Check only [Preserve Favorites website data]、[Temporary Internet files and Website files ] → [Delete]

    Clearing your cache

     

    3. Confirm security level

    (1) [Tools] → [Internet options]

    (2) [Security] → [Internet] → [Default level] → [Medium-high]

    * Unnecessary if you can not click [Default level]

    Confirm security level 01
    Confirm security level 02

     

    4. Set up trusted sites

    (1) [Security] → [Trusted sites] → [Default level] → [Medium] → [Sites]

    (2) Type [https://*.misumi-ec.com/], [http://*.misumi.jp/] → [Add] → [Close]

    Set up trusted sites 01
    Set up trusted sites 02

     

    5. Accept cookies

    (1) [Privacy] → [Advanced]

    (2) Check [Override automatic cookie handling] → chose two [Accept], Check [Always allow session cookies] → [OK]

    Accept cookies

     

    6. Set Pop-up blocker

    (1) [Privacy] → Check [Turn on Pop-up Blocker] → [Settings]

    (2) Check [Show Notification bar when a pop-up is blocked] → Blocking level [Medium] → [Close]

    Set Pop-up blocker


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