FAQ

Several payment options are available when you are ordering with MISUMI: Invoice (by bank transfer) and prepayment (by bank transfer, credit card (Visa & Mastercard) or PayPal).

Once the order has been shipped from our warehouse in Germany, the invoice will be generated. Since 2024 MISUMI only sends out electronic invoices via email. You can also download a copy of the invoice as PDF file in your MyMISUMI profile. You can enter your email address for electronic invoicing in your MyMISUMI-profile. In exceptional cases, MISUMI will send a pro forma invoice. If you have received a pro forma invoice, it must be paid before the order is processed. We will always inform you of any necessary advance payment as soon as possible after the order is placed.