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How can I cancel an order at MISUMI?

To request the cancellation via our MyMISUMI customer portal:
  • Log in to your MyMISUMI profile
  • Go to Help Center
  • Select the category 'Cancellation'
  • In the drop down menu, please select the relevant order
  • Enter all the required information and send us your cancellation request.

 

We accept cancellations free of charge within 2 hours after placing the order. You can find an overview of our cancellation conditions here.
 
Please be aware that Meviy-products cannot be cancelled in general.
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