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FAQ
How do I change my billing address or add a shipping address?
If you need an additional delivery address for your order, or if the billing address has changed, proceed as follows:
- Log in to the MyMISUMI customer portal.
- Click on Help Center and select the categories 'Account/user data' and 'Customer Data'.
- in the appearing drop-down menu, please select the needed modification
- Fill in the form and send it to us.
After checking the adresses will be added to your account or changed in your account. If you have registered an additional delivery address with us, you can select it online directly during the order process. Address changes must be requested before placing an order/submitting a quotation request. Only when you see and select the changes or the added delivery addresses during the order process online we can guarantee that this information will be correctly transferred to the order/enquiry.