FAQ

I tried to log in, but a message appears stating that the user ID or password is incorrect. What should I do?

You chose your personal Login-ID in the registration process. For older user accounts, the e-mail address you entered during online registration (not your MISUMI Customer Code) will be the login-ID. Check that the e-mail address you want to log in with is still up to date. You can use the 'Forgotten your password?' function to receive a new password. If you continue to encounter problems, please contact us at account@misumi-europe.com.
Copy link Link copied