Manager UX & E-Commerce (m|f|div)

  • Digital Sales & Marketing
  • Full-time, Permanent
  • Frankfurt Bockenheim
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Your role and responsibilities

As our E-Commerce & UX Manager you will lead a team of 5 UX- and E-Commerce specialists, responsible for the development and optimization of our online shop. This role will involve coordinating with external development teams, enhancing user experience, driving conversion rate optimization and managing several projects together with other departments.

Leadership & Team Management:
  • Lead, mentor, and manage a team of e-commerce and UX specialists.
  • Foster a collaborative and high-performance team environment.
  • Plan business goals, team development and set target achievements.
Project Management:
  • Manage multiple e-commerce projects from inception to completion with other stakeholders and departments.
  • Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.
  • Support the Go-to-market strategy to launch the online shop in additional markets and languages, as well as other prioritized company projects.
  • Regularly report on project progress and updates from the team to upper management.
  • Ensure the online shop adheres to GDPR and other relevant data privacy regulations, implement and maintain privacy policies and procedures.
E-Commerce Development:
  • Coordinate with external development teams and the headquarters in Japan to enhance and maintain the online shop and CMS.
  • Oversee the implementation of new features, functionalities and UX optimizations.
User Experience (UX):
  • Drive UX strategy to ensure a seamless and engaging user experience across different systems, user journeys and customer types.
  • Conduct usability testing, competitors’ analysis and user research to inform design decisions.
Conversion Rate Optimization (CRO):
  • Analyze user behavior and conversion data to identify improvement opportunities.
  • Manage and support the A/B testing and other optimization strategies within the team.
Landing Page Creation:
  • Design and optimize landing pages to support marketing campaigns and promotions.
  • Collaborate with other marketing teams to align landing page content and promotion of campaign objectives.
Website Performance Analysis:
  • Utilize analytics tools to monitor and analyze website performance.
  • Generate regular reports on key metrics and provide actionable insights.

Your profile

non-negotiables
  • Bachelor's degree in Marketing, Business, Information Technology, or related field.
  • Minimum of 5 years of experience in e-commerce, UX, or a related field.
  • Proven experience in leading and managing a team.
  • Strong knowledge of e-commerce platforms and technologies.
  • Expertise in UX principles and best practices.
  • Excellent project management skills with the ability to manage multiple projects simultaneously.
  • Advanced knowledge of web analytics, conversion rate optimization and marketing campaign tools.
  • Strong analytical and problem-solving skills.
Skills that would turn a good applicant into an almost perfect match
  • Excellent communication and interpersonal skills.
  • Experience with conversion rate optimization techniques.
  • Comprehensive understanding of GDPR and data privacy regulations.
  • Proficient in creating and optimizing landing pages.

MISUMI Europe is not like any other company

Our journey starts with „Konichiwa“

Because with us Japan meets Europe!
We MISUMI, a Japanese group, rely on capable, culturally open and motivated employees in Frankfurt. With more than 20 million products worldwide and 80 trillion configuration possibilities, we are setting new standards in automation technology as well as for stamping dies and injection molding applications. What this means? We are looking for an additional team member to improve our business processes.

We offer an exciting and international working environment combined with a performance-based compensation and opportunities for career advancement within the organization. We look forward to getting to know you!

„Konichiwa, I am your contact for this job“

Mordehy Karminsky
Recruiter

These are your „Work & Life“ benefits

Mobile working

Flexible working between digital workplace and modern office in the center of Frankfurt

Learning & Development

Personal or professional skills We invest in developing your competencies

RMV
job ticket

Flexible commuting in local public transport in Frankfurt With the job ticket we contribute to the CO2 reduction

Bike leasing
with JobRad

We'll get you fit by riding the bike Stay healthy and contribute to a better environment

Employee referral bonus

Become an ambassador for our company and share vacancies in your network

Intercultural training German/Japanese

Konichiwa Experience and learn more about our own cultural diversity

Gym
St. Martin Tower

Before work, during your lunch break or after work You can stay fit in the in-house gym

DRK Nursery
St. Martin Tower

You are interested in childcare (if places are available) – feel free to contact us

Company and seasonal events

Become a part of the team and celebrate with us! Whether it’s the Christmas party, BBQ, summer parties or other events

Health care

Your health is important to us! From regular check-ups to our Health Week, trainings and workshops.

Group Accident Insurance

Our MISUMI accident insurance – worldwide financial protection for professional and private accidents

Anniversary, wedding and baby bonus

For us recognition, joy and appreciation go beyond the professional relation