Welcome to the new MISUMI e-catalogue!
We upgraded our online systems! Find out more here.
FAQ & Tutorials
How long are MISUMI quotations valid?
The quotations are valid for 4 weeks from the date of issue. The validity may be shortened if the quotation contains items that must be requested separately from our suppliers, due to large quantities or special conditions from the supplier. You will be informed of this on the quotation or the order confirmation. The date of validity for each item is therefore shown next to the part number on the right.
Where can I find my quotation history?
- Log in to your MyMISUMI profile
- In the dashboard you will already find an overview of the most recent orders and quotations
- click on To Quotes overview
Why cannot I create my quotation directly?
- Use the displayed option Request for MISUMI
- Enter the required quantity and the preferred delivery date and send the request. A reception number for your inquiry will be displayed.
- Log in to your MyMISUMI profile
- Go to ‘Inquiry List’ in the menu on the left-hand side
- You will see an overview of the inquiries and can confirm the relevant ones.
- Finalise your quotation request.
Can I order from MISUMI or request quotations without registration or as a private customer?
No, registration as a Corporate User is mandatory for ordering or requesting quotations from MISUMI. MISUMI is a purely B2B company (Business to Business), so it is not possible to register as a private individual. If you are registered as a CAD user, you can upgrade to a corporate account.
Who can register with MISUMI?
How do I register with MISUMI?
- Enter your email address and submit the form
- Confirm the activation link you will receive via email
- Enter your personal details and choose a login ID and password
- Choose whether you want to 1) create a new corporate account (if your company is not yet a MISUMI customer), or 2) add your user account to an existing corporate account (if your company is already a MIUSMI customer and you know the customer code).
- for 1.) Enter your company details, check them in the next step and submit the registration.
- for 2.) Enter the MISUMI customer number of your company, check your data in the next step and send the registration.
How do I change my billing address or add a shipping address?
- Log in to the MyMISUMI customer portal.
- Click on Help Center and select the categories 'Account/user data' and 'Customer Data'.
- in the appearing drop-down menu, please select the needed modification
- Fill in the form and send it to us.
The name of my company has changed, how can I change the master data?
- Log in to the MyMISUMI customer portal
- Click on Help Center and select the categories 'Account/user data' and 'Documents'.
- Fill out the form and send it to us with an attachment.
My company has moved to a different address, how can I change the master data?
- Log in to the MyMISUMI customer portal.
- Click on Help Center and select the categories 'Account/user data' and 'Customer Data'.
- In the appearing drop-down menu, please select the needed modification
- Fill in the form and send it to us.
How can I upgrade my CAD user account to a corporate account?
- Log in to your account
- Click on your name in the top menu ribbon and on 'Upgrade account now' in the pop-up menu that appears
- for 1.) Enter your company details, check them in the next step and submit the registration.
- for 2.) Enter the MISUMI customer number of your company, check your data in the next step and send the registration.