FAQ & Tutorials

Can I get my items faster?

Within the standard delivery time of products (between 3 and 9 working days until shipment) there is no possibility to shorten the delivery time. If you see a later delivery date than the standard delivery time displayed on the product page, please proceed as follows:
  • Log in to your MyMISUMI profile
  • Go to Help Center
  • Select the categories ‘Order’ and ‘Change/Modify’
  • Select ‘Delivery date’ from the drop-down menu
  • Give us detailed information for which item and order you are requesting a delivery time reduction
 
We individually request from the supplier if a shorter delivery time will be possible. The supplier's response usually takes up to the next working day. We will inform you as soon as possible.
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Is there a minimum order quantity or minimum order value?

There is no minimum order quantity or minimum order value for MISUMI products. In rare cases, there may be items from suppliers sold by MISUMI that have a minimum order quantity.

Details for items sold with a minimum order quantity will be provided on the product page. If your order quantity is lower than the minimum order quantity, you will be notified during the order process.

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