Contact

In order that you directly reach the right person with your questions, we consolidated all contact data for you here.  

 

Our postal address:  

MISUMI Europa GmbH,
Franklinstraße 61-63,
60486 Frankfurt am Main, Germany
 

 

Our address for return goods:

MISUMI Europa GmbH,
Frankfurt QCT Logistics Center,
Josef-Eicher-Str. 13-15,
60437 Frankfurt am Main, Germany

 

Customer service

  • General questions 
  • Questions about quotes and orders 
  • Information about the delivery status 
  • Claims

UK & Ireland Costumers:

Telephone: +44 2030 514809

E-Mail: team.uk@misumi-europe.com

 

Customers from other countries:

Telephone: +49 69 668173-0

E-Mail: sales@misumi-europe.com

Accounts department

  • Questions about invoices 
  • Information about reminder notices 














Telephone: +49 69 668173-130

E-Mail: mail.ar@misumi-europe.com

Online Shop / e-Commerce

  • General questions about the online shop 
  • Questions about customer registration 
  • Problems with login 

Telephone: +49 69 668173-300

E-Mail: mail.wos@misumi-europe.com

Technical service

  • Technical product advice 
  • Technical claims  
  • Support with product configuration  

Technical request

 

Important information: Products of third-party suppliers (non MISUMI products) with a lead time of 4 days or less can be cancelled within 2 hours after order placement. Please refer to our cancellation policy and T&C for further details.