In order that you directly reach the right person with your questions, we consolidated all contact data for you here.  


Our postal address:  

MISUMI Europa GmbH,
Franklinstraße 61-63,
60486 Frankfurt am Main, Germany


Our address for return goods:

MISUMI Europa GmbH,
Frankfurt QCT Logistics Center,
Josef-Eicher-Str. 13-15,
60437 Frankfurt am Main, Germany


Customer service

  • General questions 
  • Questions about quotes and orders 
  • Information about the delivery status 
  • Claims

UK & Ireland Costumers:

Telephone: +44 2030 514809



Customers from other countries:

Telephone: +49 69 668173-0


Accounts department

  • Questions about invoices 
  • Information about reminder notices 

Telephone: +49 69 668173-130


Online Shop / e-Commerce

  • General questions about the online shop 


Telephone: +49 69 668173-300


Technical service

  • Technical product advice 
  • Technical claims  
  • Support with product configuration  

Technical request


MISUMI Rapid Design

  • Software Support 



Download: MISUMI Rapid Design

Important information: Products of third-party suppliers (non MISUMI products) with a lead time of 4 days or less can be cancelled within 2 hours after order placement. Please refer to our cancellation policy and T&C for further details.