our quality policy
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- Quality policy
The aim of our corporate policy is ultimate customer satisfaction. We achieve this aim with the highest requirements for our product quality and the quality of our goods dispatch. We have therefore decided to meet the requirements of a management system in terms of quality and to adapt and continuously improve our processes. Our quality management system is certified according to the ISO standard 9001:2015 and will be re-evaluated annually by independent auditors.
As an international trading company, we are committed to ensuring a transparent and lawful supply chain from the manufacturer to the consumer. This aim will be achieved with the status of authorised economic operator (AEO). MISUMI is especially reliable and trustworthy when it comes to customs clearance. This internationally recognised quality seal means you can place your trust in the reliable delivery times and lawfully imported products of a high quality.