FAQ

Are the prices shown as net or gross?

The prices in our online shop are stated as net prices. The gross prices including VAT are displayed during the ordering process. MISUMI Europa GmbH supplies only commercial customers.

In addition, other costs (such as shipping or customs costs) may apply according to circumstances. For more information, please refer to the section "Prices and Payment" in our Terms and Conditions.

FAQ

What are the shipping costs? What are the delivery times?

The delivery days mentioned below are for reference. Depending on your location, please add the days mentioned in the table to the shipping time mentioned on the product page in the Online Shop. Please then confirm the displayed delivery times in the shopping cart before placing the order.

The times are valid for economic centres in Europe (approximately 98% of the cases). In case you need an accurate delivery time for your delivery address or you would like to have an express service, please contact our Customer Service.

Country Standard Delivery Express Delivery Brexit Surcharge
Delivery time after shipment (Days) Freight Charge Delivery time after shipment (Days) Freight Charge See Info Below Table
Albania Albania +5* 75 € +3* 90 € 0 €
Andorra Andorra ** 75 € ** 90 € 0 €
Austria Austria +2* 10 € +1* 20 € 0 €
Belgium Belgium +1 10 € + 1 20 € 0 €
Bosnia and Herzegovina Bosnia and Herzegovina ** 75 € ** 90 € 0 €
Bulgaria Bulgaria +4* 15 € +1* 20 € 0 €
Canary Islands Canary Islands +4 15 € + 2 20 € 0 €
Croatia Croatia +3 50 € +2* 90 € 0 €
Cyprus Cyprus +5* 75 € +2* 90 € 0 €
Czech Republic Czech Republic +2 7.50 € + 1 20 € 0 €
Denmark Denmark +2* 15 € +1* 20 € 0 €
Egypt Egypt +5 100 € + 3 ** 0 €
Estonia Estonia +3* 30 € +1* 50 € 0 €
Finland Finland +3* 15 € +1* 20 € 0 €
France France +2* 10 € +1* 20 € 0 €
Georgia Georgia ** 75 € ** 90 € 0 €
Germany Germany +1 5 € + 1 n/a 0 €
Greece Greece +3* 30 € + 1 50 € 0 €
Hungary Hungary +2 10 € + 1 20 € 0 €
Iceland Iceland +3* 75 € +2* 90 € 0 €
Ireland Ireland +2 15 € + 1 20 € 0 €
Italy Italy +2* 10 € +1* 20 € 0 €
Latvia Latvia +3* 30 € +2* 50 € 0 €
Liechtenstein Liechtenstein ** 10 € ** 20 € 0 €
Lithuania Lithuania +4 30 € + 2 50 € 0 €
Luxembourg Luxembourg +1 10 € + 1 20 € 0 €
Malta Malta +4 50 € +1 90 € 0 €
Monaco Monaco +1* 25 € +1* 30 € 0 €
Montenegro Montenegro +4* 75 € +2* 90 € 0 €
Morocco Morocco +4* 75 € +2* ** 0 €
Netherlands Netherlands +1* 10 € + 1 20 € 0 €
Nigeria Nigeria ** 100 € ** ** 0 €
North Macedonia North Macedonia ** 75 € ** 90 € 0 €
Norway Norway +2* 15 € +1* 30 € 0 €
Poland Poland +2* 10 € +1* 20 € 0 €
Portugal Portugal +3* 15 € +1* 20 € 0 €
Romania Romania +3* 15 € +1* 20 € 0 €
Russia Russia +6* 75 € +3* 90 € 0 €
San Marino San Marino +3 30 € + 1 50 € 0 €
Serbia Serbia +5* 75 € +3* 90 € 0 €
Slovak Republic Slovak Republic +4 7.50 € +2* 20 € 0 €
Slovenia Slovenia +3 10 € + 1 20 € 0 €
South Africa South Africa +5* 100 € +2* ** 0 €
Spain Spain +2* 15 € +1* 20 € 0 €
Sweden Sweden +2* 15 € +1* 20 € 0 €
Switzerland Switzerland +2* 10 € +1* 20 € 0 €
Tunisia Tunisia +4 75 € + 2 ** 0 €
Turkey Turkey +4* 30 € +2* 90 € 0 €
Ukraine Ukraine ** 75 € ** 90 € 0 €
United Kingdom United Kingdom +3* 10 € +2* 20 € +16.50 €

Countries with * = lead time in economic regions. Remote areas may take longer.
** = For countries that have not specified a delivery time/price, please contact Customer Service
(sales@misumi-europe.com).

BREXIT INFO:
We regret to notify you that following Brexit our freight forwarders have increased the cost for forwarding goods to the United Kingdom. Consequently, we must adjust our freight charge for Standard and Express Delivery. A surcharge of 16.50 Euros per shipment to the United Kingdom will be invoiced from February 15th, 2021.

All orders received by February, 12th by 00:00pm GMT will continue to be subject to a surcharge of 11.50 EUR. From February 15th  the surcharge will increase to 16.50 EUR. 

INFO:
Due to customs clearance deliveries to destinations outside Germany may take longer. Depending on product size, weight and dimensions, on contrary to our standard delivery terms (refer to AGB — general terms and conditions) other dispatching types may be used. Due to free-unloading-ramp deliveries, forwarder performed deliveries demand a customer provided forklift or elevating truck. Depending on your location, please add the days mentioned in the table to the delivery time mentioned on the product page in the Online Shop.